Kernel Extensions Need Authorization Symantec Mac: A Guide to Troubleshooting Issues on MacOS 10.14

Sophos Anti-Virus (SAV) has announced support for MacOS 10.14, also known as Mojave. However, users may encounter issues with kernel extensions requiring authorization when upgrading from version 14.0.x to 14.2 or later. In this article, we will provide a step-by-step guide on how to troubleshoot and resolve these issues.

The following versions of SAV support MacOS 10.14:

* Sophos Anti-Virus for MacOS 10.14 Mojave

* Sophos Endpoint Protection

This support applies to the following Sophos products and versions:

* Sophos Anti-Virus 14.2 or later

* Sophos Endpoint Protection 14.2 or later

The issue arises when a Mac running macOS 10.13.x is upgraded to version 14.2 or later of SAV. The prompt to allow the Symantec Endpoint Protection kernel extension appears, requiring user authorization.

To work around this issue, you can authorize the kernel extension again. However, upgrading your Mac to at least 10.13.6 is recommended as a more permanent solution.

It may seem contradictory that the article states that the issue does not occur on MacOS 10.14 and yet recommends upgrading to 10.13.6. This is because the issue only occurs when a Mac running 10.13.x is upgraded to version 14.2 or later of SAV.

If you are experiencing this issue, here are some steps you can take:

1. Authorize the kernel extension again.

2. Upgrade your Mac to at least 10.13.6.

By following these steps, you should be able to resolve any issues related to kernel extensions requiring authorization on MacOS 10.14.

Note that the release notes for 14.2 MP1 mention this issue, and it is recommended to upgrade your Mac to at least 10.13.6 before updating SEP.

We hope this article has provided valuable information on how to troubleshoot and resolve issues related to kernel extensions requiring authorization on MacOS 10.14. If you have any further questions or concerns, please feel free to ask.

Kernel extensions need authorization symantec mac